Delivery & Returns
Our delivery charges are based on the number of bottles in your order, and each case can hold 12 x 75cl bottles as shown in the table below smaller and lager bottles are pro rata. We do not have a minimum order requirement.
Subject to stock availability and successful payment authorisation, your order will be despatched the next working day after you place your order, or the same day if you order before 10am. Our Standard Delivery is then a next day service for most of the mainland UK from date of despatch and The Highlands and Islands areas are on a 2-3 day service normally. As most orders are delivered via our chosen courier company, we cannot offer absolutely guaranteed delivery times, however the vast majority of orders placed arrive on the next working day. Therefore, for example if we receive your order by 10am on a Tuesday we would expect you to get your order the next day on Wednesday. Orders placed after 10am on the Tuesday would get collected from us on the Wednesday for delivery Thursday. Orders placed after 10am on a Friday or over the weekend period will be collected from us on the Monday for Tuesday next day delivery. PLEASE NOTE BECAUSE OF THE CURRENT COVID-19 PANDEMIC DELIVERY TIMES ARE LONGER THAN NORMAL.
We are able to hold your order if you would like to organise a day when you are going to be in, to do this just indicate it in the notes box provided in the delivery area of the order process. Please add any other specific delivery requirements in the same box and we will do our best to ensure they are followed, or alternatively call us on 01472 852118 and we will do our best to help you. We use APC Couriers who deliver Monday to Friday between 8.00 am & 6.00 pm.
Please note it is not possible to specify a timed delivery, without incurring additional delivery charges, if this something you require please contact us to discuss your requirements.
Please note that all our consignments normally REQUIRE A SIGNATURE on receipt, but with Covid 19 restriction the couriers are not getting a signature at this present time. We will NOT be able to leave your order without someone taking the order in, we cannot leave your order unattended in a porch or garage etc. unless we get written confirmation from you that this is acceptable and that you will take full responsibilty if the parcel goes missing. However we are able to leave it with a neighbour or at an alternative address were they can take the goods in, please indicate this in the box for notes on the delivery page of the order process if this is a requirement. If no-one answers the door, the address will be carded in the normal manner you should contact the courier or us to get the delivery rescheduled.
Orders under £20 in value will incur a small order, £10 carriage charge to standard none surcharged UK delivery areas.
Domestic Delivery Charges
|Maximum Bottles||UK Delivery||Highlands||Islands|
|6 (Half a case)||£8.50||£19.95||£24.95|
|12 (1 case)||£8.50||£19.95||£24.95|
|24 (2 cases)||£12.50||£32.00||£32.00|
|36 (3 cases)||£16.50||£46.00||£46.00|
|48 (4 cases)||£20.50||£60.00||£60.00|
|60 (5 cases)||£25.50||£68.00||£68.00|
|72 (6 cases)||£30.50||£68.00||£68.00|
|84 (7 case)||£35.50||£68.00||£68.00|
|600 (1 pallet)||£49.00||£68.00||£68.00|
Highlands - Postcode Locations HS, HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IV1, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV2, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV29, IV3, IV30, IV31, IV32, IV33, IV34, IV35, IV36, IV37, IV38, IV39, IV4, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV5, IV51, IV52, IV53, IV54, IV55, IV56, IV6, IV63, IV7, IV8, IV9, KA27, KA28, KW1, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, KW2, KW3, KW4, KW5, KW6, KW7, KW8, KW9, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PH17, PH18, PH19, PH2, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50, ZE, ZE1, ZE2, ZE3
Islands - Postcode Locations IM, JE, GY, BT, PO30, BT1, BT10, BT11, BT12, BT13, BT14, BT15, BT16, BT17, BT18, BT19, BT2, BT20, BT21, BT22, BT23, BT24, BT25, BT26, BT27, BT28, BT29, BT29, BT3, BT30, BT31, BT32, BT33, BT34, BT35, BT36, BT37, BT38, BT39, BT4, BT40, BT41, BT42, BT43, BT44, BT45, BT46, BT47, BT48, BT49, BT5, BT51, BT52, BT53, BT54, BT55, BT56, BT57, BT58, BT6, BT60, BT61, BT62, BT63, BT64, BT65, BT66, BT67, BT68, BT69, BT7, BT7, BT70, BT71, BT74, BT75, BT76, BT77, BT78, BT79, BT8, BT80, BT81, BT82, BT9, BT92, BT93, BT94, TR21, TR22, TR23, TR24, TR25
International Delivery Charges
|Country||1-12 Bottles||13-24 Bottles||25-36 Bottles|